A bank wanted to reduce the costs of labour-intensive underwriting processes of back-office staff. They were spending countless  hours in manually validating and approving customer applications.

With the use of artificial intelligence, the bank could integrate individualised consumer psychographic pattern profiles with real-time data to determine credit scores. The bank used predictive analytics based on consumer behaviour to minimise risk in underwriting loans.

AI helped the bank to detect and prevent fraud, ensure compliance while increasing revenues.